Here at Aitch Makes we are serious about data security.

We promise to retain as little of your data as possible to provide you with a great service.

We promise to store what little data we hold as securely as we can.

What personal data we collect and why we collect it

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

We currently do not use your data for any analytics outside of our information security and fraud prevention systems as detailed below.

Who we share your data with

We do not share your data with anyone other than our GDPR compliant payment processors (Paypal and Stripe) and legal authorities (such as the police or HMRC) for ordering, accounting and fraud prevention purposes.

We only share your name and email address with our GDPR compliant marketing processor (MailChimp) if you give us consent. We do not give or sell your data to anyone else.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We only retain IP addresses and web server logs for long enough to maintain information security, up to a maximum of one month unless unauthorised access or criminal activity is suspected.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For more information or requests contact info@aitchmakes.co.uk